It is my great pleasure to invite you to Harcourts USA Conference 2012: One Team, Great By Choice.
The past three years have provided enormous challenges – the impact of the Global Financial
Crisis and the occurrence of some very serious natural disasters have truly tested our resolve,
our determination and our team. Now, more than ever before, we need to invest the time to
be part of Conference 2012 – to experience and take away the learning, the sharing and most
importantly, the culture! It’s time to celebrate and to revitalize ourselves.
This year our Conference theme is: One Team, Great By Choice.
‘One Team’ is all about focus; about continuing to put the client at the center of the
universe. Every member of Team Harcourts plays a significant and important role in providing
outstanding service and experience for our clients. From the person answering the phone; the
first impression; to the property manager looking after their investment; to the CEO ensuring
our standards are never compromised, there is nothing more powerful than One Team, unified
by one focus.
‘Great By Choice’ is all about our mindset. Every day we make a choice about the day we are
going to have, and what we are going to achieve. There is only one thing that determines our
success – it isn’t the market, interest rates or the world economy – it is how we think, what we
believe, and the actions we take. Quite simply, our success is our choice.
During tough times, the decision to attend Conference can be a difficult one. I personally don’t
want you to miss this opportunity to nourish and invest in your greatest asset – you! We have
a great day planned and I look forward to seeing you there!
Yours sincerely,
Mike Green
Managing Director
Harcourts International Ltd
